We get asked these questions often, and we thought you might be wondering the same too!!! So here’s a bunch of qns and ans that you might find useful to kickstart ur first ITBY Experience with us!
Frequently Asked Questions
Flavours and prices of your cakes?
Our classic cakes come in 3 sizes - 5.5” (10 pax), 8” (20 pax) and 10” (40 pax).
They are priced at $48, $68 and $85 respectively.
There is an additional option for 3” (4 pax) for design cakes only.
As of now we have 7 flavours for you to choose from!
Set F: Kopi Pandan Peanut
All these information, with the different design cakes that we do can be found on our website inthebrickyard.com!
I want to order a cake. What can i do?
You can place an order on our website at inthebrickyard.com! We’ve tried our best to make the ordering process as seamless and smooth for you guys as we can! If you are unable to do so, we would love to help you with it! :)
Email firstname.lastname@example.org or Whatsapp J at 82880402 with:
No. of pax enjoying the cake!
Flavour of choice
Fulfilment date and time
Collection mode (Pick up/Delivery)
And we will get back to you as soon as we can! :)
How can I collect my cake?
self-collection at 767 upper serangoon rd b1-04 spazio@kovan
11am-4pm from Tuesday to Sat,
delivery is available at $25 for hourly slots delivery
from 11am-5pm 7 days a week.
On Saturdays we open up a 3hour special eco-friendly delivery slot from 11-2pm or 3-6pm for $15 only. This allows us to send anytime within the 3 hours, and plan for the best possible route so we can reduce carbon emission!
I want to customise a design on my cake. How can i do that?
Drop us a message on FB, IG or email email@example.com with the number of pax, theme/color scheme and fulfilment date, best with an attached photo of your design! We’ll get back to you as soon as we can.
Lead time is about 1-2 weeks to be safe!
What are your top sellers?
Our pandan cake flavours:
Ondeh-Ondeh, our first and most popular flavour!
Pulut Hitam, inspired by J’s mother!
Our Yakun inspired cake: Set F - kopi pandan peanut butter is also a crowd favourite!
What is the weight of your cake?
All cakes weigh differently for the exact same size! So instead of weighing, we measure our cake sizes based on serving size.
Our customers always tell us when they order our cakes that #ITBYnoleftovers . Other than the fact that its easy to eat and less sweet, we also make sure our size guide is for small after dinner estimate serving sizes :)
There is an error when i tried to place my order online. What can i do?
We are so sorry for the experience!
Drop us a message via Whatsapp 82880402 with your full name, email and mobile number, cake order! (Best if you took a screenshot of it) so we can help you with this and rectify the error to ensure we serve everyone to our best ability! Thank you for telling us!
Have more questions?
Contact us via
Whatsapp J 82880402
IG, FB DMs